Last updated: October 2026
This policy explains how The Hymnals Platform (“we”, “us”) collects, uses and protects your personal information when you visit https://thehymnals.com.ng or buy from us. We handle personal data in line with applicable data protection laws, including the Nigeria Data Protection Act 2023.
Information we collect
- Order details: your name, billing and shipping address, email address and phone number.
- Payment information: payments are processed by secure third-party payment providers. We do not store your full card details.
- Account information: if you create an account, your login details and order history.
- Technical information: IP address, browser type, device information and pages visited, collected through cookies and similar technologies.
- Communications: messages you send us by email or through our website.
How we use your information
- To process, ship and deliver your orders
- To send order confirmations, shipping updates and customer support replies
- To process returns and refunds
- To prevent fraud and keep our website secure
- To improve our website, products and services
- To comply with legal obligations
Who we share information with
We share information only when needed to run our store: payment processors, shipping and delivery carriers, our website hosting provider, and Google services we use to list our products, such as Google Merchant Center and YouTube Shopping. These providers may only use your information to provide their services to us. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how visitors use our site. You can control or delete cookies in your browser settings, but parts of the store may not work without them.
Data retention
We keep your information only as long as needed to fulfil orders, meet legal, tax and accounting requirements, and resolve disputes.
Data security
We use reasonable technical and organisational measures to protect your information, including secure HTTPS connections. No online system is completely secure, so we cannot guarantee absolute security.
Your rights
You may ask to access, correct, delete or restrict the use of your personal information, or object to how we use it. To make a request, contact us using the details below.
Children
Our store is not directed at children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with the updated date.
Contact us
The Hymnals Platform
21A Muyiwa Opaleye Street, Aguda, Surulere, Lagos 101282, Nigeria
Email: olabode.ogunfuye@gmail.com